Last updated: August 24, 2026
Introduction
This Privacy Policy explains how AquaTracy, the systems design practice of Aqua Tracy Limited, collects, uses, stores, and protects personal information. AquaTracy provides computer systems design and related services to organizations across the professional, scientific, and technical services sector. Protecting the privacy of the people we interact with is a core part of how we operate, and we have written this policy to describe our practices in plain and transparent language.
We encourage you to read this policy carefully so you understand what information we collect, why we collect it, how we use it, and the choices you have about your data. By using our website located at https://www.aquatracy.buzz, by contacting us, or by engaging our services, you acknowledge that you have read and understood the practices described below. If you do not agree with any part of this policy, you should stop using our website and contact us so we can address your concerns.
This policy applies to information we collect through our website, through email and telephone communications, and through our client engagements. It does not apply to websites, applications, or services operated by third parties, even where we provide a link to them, because those parties maintain their own privacy practices over which we have no control.
Who We Are
AquaTracy is a business name used by Aqua Tracy Limited, the organization that operates this website and delivers our services. For the purposes of this policy, the terms AquaTracy, the Company, we, us, and our all refer to Aqua Tracy Limited.
Our registered business address is Rm 905B 9/F HONG KONG IND CTR BLK B, 489-491 CASTLE PEAK RD, Cheung Sha Wan, Hong Kong (HK). Our public website is https://www.aquatracy.buzz, and you can reach us by email at lvigtk@gmail.com or by telephone at +14358506872.
AquaTracy operates within the Computer Systems Design and Related Services industry, which is part of the broader Professional, Scientific, and Technical Services sector. Our work involves computer integrated systems design, cloud architecture, data integration, automation, and security engineering for businesses in industries such as accounting, legal services, architectural and engineering services, management consulting, and scientific research.
Scope of This Policy
This policy governs the personal information we handle in the course of operating our website, responding to enquiries, delivering consulting and engineering services, and managing our client relationships. Personal information means any data that can be used, directly or indirectly, to identify an individual, such as a name, an email address, a telephone number, or an online identifier.
The policy also covers information we receive about individuals who work for our clients or prospective clients, including business contact details and any technical or account information we process while performing our services. Where we process personal information on behalf of a client as a service provider, we do so in accordance with the terms of our agreement with that client and this policy.
This policy does not cover information that has been aggregated or anonymized so that it can no longer identify an individual. We may use such aggregate or anonymized data for analysis and service improvement without restriction because it does not reveal who you are.
Information We Collect
We collect several categories of information in order to operate our business and provide our services. The specific information we collect depends on how you interact with us. Broadly, these categories are described below.
Contact Information
When you reach out to us through our website, by email, or by telephone, we collect the details you choose to share, which typically include your name, email address, telephone number, company name, and the content of your message. We use this information to respond to your enquiry and to provide the information or services you have requested.
Account and Engagement Information
If you become a client, we collect information necessary to deliver our services, such as your business contact details, billing information, the scope of work, project documentation, and correspondence related to the engagement. We may also collect technical information about the systems we are asked to design or integrate.
Technical and Usage Information
When you visit our website, our servers automatically record certain technical information, including your internet protocol address, browser type and version, operating system, referring pages, the pages you view, and the date and time of your visit. This information helps us understand how our website is used and keep it secure.
We only collect personal information that is relevant and proportionate to the purpose for which it is gathered. We do not seek to collect sensitive categories of personal information, and we ask that you not send us any sensitive data unless it is strictly necessary for the services we are providing to you.
How We Collect Information
We collect information in three main ways. First, we collect information you provide directly, such as when you fill in a form on our website, send us an email, call us, or share details with us during a project. Second, we collect certain information automatically when you use our website, using technologies such as cookies, server logs, and similar tools. Third, we may receive information from third parties, such as when a colleague refers you to us or when a client provides your business contact details so we can complete a project together.
When we collect information automatically, we do so in a way that is designed to respect your privacy. We do not attempt to link technical usage data to your identity unless we have a lawful reason to do so, such as investigating a security incident or protecting our systems from misuse.
If you provide us with information about another person, such as a colleague whose contact details are needed for a project, you confirm that you have the authority to share that information and that you have informed the person concerned about how their information will be used in line with this policy.
How We Use Your Information
We use the information we collect for a range of legitimate business purposes. We use your contact information to respond to enquiries, prepare proposals, and communicate with you about the services you have requested. We use engagement information to plan, deliver, and invoice for our services, and to maintain records of the work we have performed for you.
We use technical and usage information to operate, maintain, and improve our website, to understand how visitors use our content, and to diagnose technical problems. We also use this information to protect the security and integrity of our website and our systems, for example by detecting and preventing fraud, abuse, or unauthorized access.
Where we have a lawful basis to do so, we may use your contact information to send you information about our services that we believe may be relevant to you. You can opt out of such communications at any time using the instructions included in each message or by contacting us directly. We will not sell your personal information, and we will not use it for purposes that are incompatible with those described in this policy.
Legal Bases for Processing
Where data protection law requires a legal basis for processing personal information, we rely on one or more of the following bases. We process information with your consent where you have given it, such as when you opt in to receive communications from us. We process information as necessary to perform a contract with you or to take steps at your request before entering into a contract, such as when we prepare a proposal or deliver a service you have commissioned.
We also process information where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. Our legitimate interests include responding to enquiries, improving our services, keeping our systems secure, and managing our business operations. Finally, we process information where we are required to do so by law, such as to comply with tax, accounting, or regulatory obligations.
If you would like more information about the legal basis we rely on for a particular processing activity, or if you believe our legitimate interests should not apply in your case, you can contact us using the details at the end of this policy.
Third Party Services and Links
Our website may contain links to third party websites, applications, or services. These links are provided for your convenience, but we do not control those third parties and we are not responsible for their privacy practices. When you follow a link to another website, you should review the privacy policy of that website before sharing any personal information with it.
We may engage third party service providers to help us operate our business, such as hosting providers, email services, analytics tools, and payment processors. Where these providers process personal information on our behalf, we require them through written agreements to protect that information and to use it only for the specific purposes for which it was shared.
We carefully select the providers we work with and take reasonable steps to confirm that they maintain appropriate security and confidentiality standards. However, each provider remains responsible for its own processing of information, and we encourage you to review their policies where relevant.
Data Retention
We retain personal information only for as long as is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The exact retention period depends on the type of information and the purpose for which it was collected. For example, we retain correspondence related to enquiries for a reasonable period so we can follow up effectively, and we retain client and billing records for the duration required by tax and accounting rules.
When personal information is no longer needed for the purposes for which it was collected, we delete or anonymize it in a secure manner. We also review the information we hold on a periodic basis to ensure that we are not keeping data longer than necessary.
If you would like to know more about how long we retain a specific category of your information, or if you would like us to delete your information earlier where permitted, you can contact us using the details provided at the end of this policy.
Data Security
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption where appropriate, and procedures designed to keep our systems and data secure.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to us, and you share information with us at your own risk. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
We also require our employees and any service providers who access personal information to keep it confidential and to follow our security policies. Access to personal information within our organization is limited to those who need it to perform their duties.
International Data Transfers
Aqua Tracy Limited is based in Hong Kong, but we may work with service providers located in other countries. As a result, personal information may be transferred to, and processed in, jurisdictions outside the country in which you are located. These jurisdictions may have data protection laws that differ from the laws where you live.
Where we transfer personal information across borders, we take reasonable steps to ensure that the information receives an adequate level of protection, such as by using appropriate contractual safeguards with the recipients. We do not transfer personal information to a third country unless we have a lawful basis for doing so and have put in place suitable protections.
By using our website and providing information to us, you acknowledge that your information may be transferred to and processed in other jurisdictions in accordance with this policy.
Your Privacy Rights and Choices
Depending on where you live, you may have certain rights in relation to your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain processing activities. You may also have the right to request a copy of your information in a portable format.
Where we rely on your consent to process information, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing we carried out before you withdrew it. You also have the right to opt out of marketing communications at any time.
To exercise any of these rights, please contact us using the details in the Contact Information section below. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before we can fulfil certain requests, and there may be circumstances in which we are permitted or required by law to retain information despite a deletion request.
Privacy for Children
Our website and services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under the age of thirteen, and our services are not directed at children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us so we can delete that information promptly.
If we become aware that we have inadvertently collected personal information from a child without verified parental consent, we will take steps to remove that information from our systems as quickly as possible. We encourage parents and guardians to monitor their children when they are online and to instruct them never to share personal information without permission.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will revise the last updated date shown at the top of this page and, where appropriate, provide a more prominent notice.
We encourage you to review this policy periodically so you remain aware of how we handle your information. Your continued use of our website after any changes to this policy take effect will constitute your acceptance of the updated terms. If you do not agree with the changes, you should discontinue use of our website and services.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below. We will do our best to respond to your enquiry promptly and to resolve any concerns you raise.
- Organization: Aqua Tracy Limited
- Address: Rm 905B 9/F HONG KONG IND CTR BLK B, 489-491 CASTLE PEAK RD, Cheung Sha Wan, Hong Kong (HK)
- Email: lvigtk@gmail.com
- Telephone: +14358506872
- Website: https://www.aquatracy.buzz
If you believe we have not adequately addressed your privacy concern, you may also have the right to lodge a complaint with the data protection authority in your jurisdiction.